DealSurface · Analytics platform development
Helped DealSurface build a platform that identifies sales opportunities in insurance for its customers while reducing LLM processing costs by 99%.
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Chemical manufacturing · Product research
Discovered how consumers judged cleaning power, informing a new formulation that improved repeat purchases.
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Telecom · Customer experience
Identified registration and information problems the provider could address with targeted website changes.
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Insurance · Sales operations
Found an eligibility issue being discovered too late, helping an insurer move screening earlier in the sales process.
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Online retail · Sales coaching
Connected agent performance and customer questions to coaching opportunities and a practical website improvement.
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